Customer Service

Our First Class Service

The most significant differentiating factor which uniquely separates Cortravco from all other travel management companies is our total commitment to service. Our agents are charged with delivering the highest level of service, while investigating all manner of travel savings opportunities. Our clients are assigned to Full-Service Agents who are made fully aware of your corporate travel policies and their implementation of them.

The training makes the Difference

Our consultants are both trained and evaluated on their ability to deliver a client’s exact needs. An established service training and evaluation ensures a consistent, quality customer experience, regardless of service center location.

Global Service

Whether your employees are traveling domestically or halfway around the globe, expect the same excellent service from Cortravco. With an experienced team our uniformly – trained travel consultants ensure that you will consistently receive excellent assistance and expert advice.

Travel Consultant

  • Book complex or international itineraries
  • Perform cancellations and exchanges
  • Provide Unused electronic ticket management
  • Knowledgeable about Recommended restaurants, concierge services
  • Provide domestic and international air, hotel and car bookings
  • Can help with Periodic upgrades, air, hotel & car